Osprey warranty reddit I was also looking at the Osprey Levity but it's relatively new and not sure there's much experience with it yet, but would come with the Osprey warranty. I've shot half inch groups at 100 yards with it from an Ar15. Their stuff is well made and well designed. I tried Deuter but they didn't fit my body so I bought a new Osprey Ariel, 55 liter this time. Their fleeces have a super cheap feeling. I have 3 Osprey bags. It's gotten solid reviews from several sources. As far as taking a beating, I feel like Gregory packs are beefier than Osprey packs. It's overpriced, but Amazon has many cheaper alternatives. This thing is too expensive. They both cost the same and are easy to find in the UK. That warranty was the prime reason I bought their gear. Kind of like a modernized Fjallraven? I think Osprey will, though many brands won’t so you’re right to ask. Jul 21, 2015 · IMO there are a couple ways of dealing with this: 1. I would agree with the reviews that you have read. We would like to show you a description here but the site won’t allow us. I've had to use TNF's warranty 4x times (3 times for the 2015 Surge) and have not had an issue with it, nor was i charged for any of the fixes/replacement. I was the original purchaser, but was never even asked. I’m not sure how it happened, but I thought they’d repair it, maybe sew in a new one, or sister something in. Damage your pack ever and you can just get it repaired or replaced. LEAK 4. For Backpackers who Hike with Camping Gear in their Backpack. 100% recommend you reach out to Osprey for a warranty claim. Got both packs in and I was really hoping I would like the Osprey more. Close main navigation menu ; Aether & Ariel Family; Archeon Family; Atmos & Aura Family; Daylite Family; Downburst Family; Earth Family; Escapist Family Fjallraven only warranties manufacturer defects. The Osprey has a few more pockets, but I'm able to fit the awkward shaped things in my bag. I was encouraged by an Osprey rep to send them in for repair: they repaired the A75 and replaced the A60, for free! Awesome warranty! Waive goodbye to the All Mighty Guarantee. Osprey has an amazing lifetime warranty on packs. And it gets damaged. The other issue might be that they were offering more of a lifetime replace or repair (for a price) policy back in the 90’s. I don't even know how you would go about destroying a GoRuck other than filling it with books and dragging it behind a car for 100 miles. I tune it out, but I've had hiking partners comment on it. I don't know anything about the Gregory, but I've had an Osprey Talon 44 for years, and my next pack will be the Atmos. will be better than my North Face Recon which is more of a school backpack, it fits school stuff great but not really gear for hikes, not great waist belt A comment against Gregory regarding their repair warranty. The Osprey and the Patagonia are both very light backpacks. You could buy a ten year old back on eBay and they’ll still fix it the best they can. DOES. I'm also a fan of the anti-gravity system. That said, the materials are not on par with GoRuck or 5. It's not a lifetime product, so I don't expect a warranty claim. Its a pretty standard warranty. The store I took it to told me they no longer honor that warranty and the guy shot me so much attitude. I still use it on every backpacking trip since it's so comfy. Vaude Brenta 35. For Firearms: Smith & Wesson has that warranty too for everything made post-1980. From your experience, would this be covered by the manufacturer's warranty? If you got your bag from used market or lost the receipt you are basically on your own. At 6'3" your going to have to either go to an REI and try stuff on, or order a few bags and return the ones that don't fit. I doubt this remains in place long after the deal closes. I would also throw a Gregory Zulu30 into the mix. Edit: best of luck to you, I hope you get it. 2. Honestly—I think at the $100 price point the biggest differences between most name brands packs are style and personal preferences. Realize that "Lifetime Guaranttees" are marketing hype as much as anything else. It's just a well-made, lightweight, comfortable backpack with your typical three-panel layout, a few bonus pockets, and a lifetime warranty. Bought a new one for work and it is awesome also. I beat this bag up a lot, and I think under more normal use conditions (i. Coby, our Osprey rep, goes in-depth on what makes the Osprey All Mighty Guarantee different from other manufacturers' warranty and repairs. Also that the distribution of weight while using Osprey's tends to be better. reddit (33% of our desktop users) something that is absolutely next on the block. So while I do believe that the defect on my old pack was a one off issue, I also want to say that the Osprey warranty isn't all it claims to be. Don’t get me wrong, I loved the pack apart from the noise and was guttered I had to return. ” The idea of a lifetime warranty is that one doesn’t need a receipt. Edit: To be fair to Osprey, this was in summer of 2020. I haven't used their warranty for maybe five years, but I had a good experience the two times I've had to use it previously. So I would give contacting them a go. The company that will actually honour their lifetime warranty is Osprey and Goruck. Their Sojourn and Porter lines have gotten better. The Refugio was significantly cheaper for me - 480ish AUD for the ULA Dragonfly Ultra (only version available at the time - shipping and conversion rate added a fair chunk) compared to 180 AUD for the Refugio. Stated plainly, they will fix your bag for any reason. And another significant portion access via old. I have accidentally smashed and broken buckles and they have gladly shipped me free Osprey sells a cleaning kit which includes a brush that can be passed through the line to clean out the crud that will eventually form in it if you do not. My actual advice is the bigger the pack, the more you take, the heavier it is Kakwa 58 is sub 2 pounds and can carry 40+ pounds, has waterproof fabric, and has some of the most well thought out features of any pack on the market (big hip belt pockets, strap pockets that can hold bear spray, water pockets that can be easily reached…). , but how about the Osprey Porter Travel Pack Carry-on 30L $155. I was originally looking at the Zpack Arc Blast, but it seems some question the durability. I hit Osprey up on twitter and asked for any quick fix, assuming the warranty wouldn't cover it when they gave me a number to call and said the issue would be covered- no problem. Osprey Farpoint 40L Travel Pack $185. I sent a bag back to Osprey for a warranty repair that they ended up needing to replace entirely. After two months, Osprey sent me a new pack. FAQ Who is responsible for the shipping cost You are responsible for the shipping cost to get your bag to us for repair Osprey covers the cost of the The warranty. I'm deciding between purchasing the Gregory Maven 55 or Osprey Ariel AG 55 but I'm having trouble making a final decision. I had seen some posts on here from years ago that claimed that Osprey’s “All Mighty Guarantee” was no longer honored, so I wanted to give an update that at least in my experience, it is most definitely still honored. , osprey). They're super durable, and very lightweight. With all that said, would love your input on the Trail 25 vs the options I mentioned and in general. Don’t see regular trail use being an issue. They are refusing to repair or replace a pack with a broken zip after less than two years moderate use. ” Some companies, such as Arc'teryx, claimed to give a “lifetime warranty” to their upper-end jackets. My day bag is currently an Osprey Daylite Plus. I liked Osprey’s warranty and rather intelligent design but balked at the cost of the Atmos and several of their products. Fortunately, I ran into the The Rook (Renn for ladies), $150 and many of the major features of the Atmos were included in some way, shape or form. . I personally opted for the Exos 58 since I tend to be more of a durability-focused ULer, sacrificing lower weights in exchange for more robust gear. I've been looking for a suitable bag to meet my needs, which lead me to the selection of either the Eagle Creek Tour 40L or the popular Osprey Farpoint 40L. My shoe warranty vs. First of all, you pay cost of shipping, it can be 4-8 weeks (I use my pack daily), and the cosmetic repairs are just huge patches that look like something I could have done at the local old folks home. Lifetime warranty too. Something more sporty is probably more durable and those companies often have a lifetime warranty (i. Price is good ($120ish, but probably can find lower) and it has the Osprey warranty which is superb. The research i did on reddit talked about great customer service and warranty. If you don't like the style, that's fine, but I wouldn't call it a fashion item at all. Find the best-fitting, finest-quality, eco-friendly backpacks and gear for hiking, biking, commuting and travel over mountain, trail and road, only from Osprey. Locked post. Posted by u/chiggenNuggs - 3 votes and 4 comments. It was super easy to contact them and get the bag to them, and they quickly fixed the velcro that had worn out and shipped it back to me with stickers, candy and a thank you note. Reply reply Reddit's OG off-piste sub for all things backcountry skiing/splitboarding. US & Europe: 10/5 It is buy it for life, because they have a forever warranty and will fix or replace it if anything happens to it. Good support staff reinforces a warranty increasing the value of a product; bad support does the opposite. ) already have. RETURNS We hope your Osprey pack lasts a lifetime But if you need to make a return please follow these instructions You have 30 days from receipt I had previously purchased an Osprey Nebula and loved the front stretchy pocket so much, but the bag was divided in a way that made it hard to pack. Because it's just that - a coating. Osprey is great. For a lower price point, I would recommend looking at Osprey. While Thule has some more professional bag designs, I think the difference in quality is negligible, and I've never had an issue with any osprey bags. We tried unpacking and repacking in different configurations but none of it helped. The Decathlon has some better external/laptop organization, is almost half the price of the Osprey, and comes with a 10 year warranty. Definitely look into ULA though, and try to find a retailer so you can fit an Osprey on yourself. Curious to know if anyone has done anything like this to their Osprey gear and then sent in their pack for an unrelated warranty claim. Posted by u/CottonHedNinyMugs - 1 vote and no comments Does lifetime warranty work for item that I buy 2nd hand off ebay, facebook marketplace, gumtree, etc Might want to buy a used patagonia or northface or YETI backpack. If I use these products for an extra 3-5 years (and it is 2-3yrs old already). Length of use. , not heavy textbooks) it would have lasted a lot longer. On the trails in the White mountains its easily 15 Osprey bags for every Gregory I see. " The Osprey warranty is without those limitations. And they did not have AMG coverage. Osprey's AMG has been focused on keeping products from going in landfills rather than single ownership warranty qualifications. The writer expresses deep satisfaction and gratitude for Osprey’s quick and efficient handling of their warranty claim. 6W X 7. Also, REI’s return policy is not 1 year no questions asked. Osprey> TNF by a long shot. Personally I much prefer osprey to Gregory in quality and fit but that's personal opinion. Im used to my darn tough sock type warranty where they literally replace once you wear thru em We would like to show you a description here but the site won’t allow us. 00 22H X 14W X 9D IN. Edit: also note, the hip belt on it is stiff, but it is also removable And that's pretty similar to any other lifetime warranty or guarantee I've seen. After 3 years of saving, I upgraded from a no-name brand that was $24 (uncomfortable but got the job done) to an Osprey Atmos AG 50. The Porter seems to be similar to the popular Farpoint, if you want a bit small, what do you think about the Porter? What’s best between these two? I think it's important to note however, that Osprey has a lifetime warranty that is (apparently) quite solid. 5. Super disappointing. And I am sure I will take a lot of flack from Osprey fans for saying this, but the quality overall of the Farpoint is not on par with packs like the Cotopaxi Allpa or Tortuga backpacks. The pocket organizers are great: you have a non-scratch pocket for quick access and an assortment of other pockets where you have flexibility. Their warranty is allegedly phenomenal - I haven’t needed to use it yet. 822 LBS. You'd have to ask someone that has gone through the warranty if that's true though, because I haven't had to warranty mine yet. BUT, Osprey does have a very liberal lifetime warranty, which Gregory’s lifetime warranty only covers damage due to defects. Not a pack, but my Osprey bladder had a leaky nozzle and I submitted a claim under warranty and they replaced it within a week! Their warranty is rock solid. Osprey’s warranty, the all mighty guarantee, doesn’t care if you bought it from REI new or at a garage sale. The Daylite Plus is (at least) 5 liters smaller. I was hoping the Daylite 26 would be the bag of my dreams, combining a panel-loader with that stretchy front pocket, a deep, undivided main compartment, and a low-profile laptop compartment, but Osprey Talon 33. Osprey are one of, if not the most respected rucksack brand. I've had both osprey and Thule. Plus the Osprey warranty. And then two weeks later, on a ride to the range in a sealed Pelican case inside the cab of my truck, the reticle had rotated about 15 degrees. Never owned one. If I were you I would call Osprey customer service and send them pics. I warrantied some broken buckles during the peak of COVID. Just like on Reddit, he answers any question very thoroughly. I can't say if they're truly BIFL but the construction is solid and they're a very popular hiking brand so they're doing something right in that area. Heard nothing but good things about Gregory, they often crop up as a well respected competitor to a significantly more expensive bag. On top of that they make really great bags. 69H X 12. Osprey's is a total lifetime guarantee, REI's is a lifetime manufacturing defect warranty, which most of the brands they carry (TNF, Deuter, Gregory etc. Hipbelt pockets: I rigged up up an Osprey zip pouch and it seems that’ll do the trick. I have gone on the warranty site and requested parts for multiple packs I do not own and have never owned. Anyone have any issues? Thanks. All these packs are roughly similar in size and price. I still disagree. I thought the high price of an Osprey was worth it given the supposedly amazing warranty, worth it to consider if you are seeing this before you buy. So much for their guarantee, “Osprey will repair any damage or defect for any reason free of charge — whether it was produced in 1974 or yesterday. Wanted to share with y'all! Recently I have been through two osprey atmos packs, both of which were returned for the irritating crunch/squeak the bag made with literally every step. What I like about the Osprey is that it has a large mesh pocket on the front, however the side straps look a little flimsy. Cons: The price. Both bags are really nice. So many rave reviews I thought it would be a no brainer! Both are the 40L versions. I have an Eddie Bauer backpack that had a cane with an unconditional lifetime guarantee when I bought it. The Osprey is well built and I've taken it all over the world. Osprey uses lighter, backpacker-oriented, materials and is thus not as bulletproof. On one hand, I've heard Osprey lifetime warranty is phenomenal compared to Gregory. For me, fit is less of a concern. The pack is the Duro 6, and in the middle of a run a couple of weeks ago I noticed that the zip on the main pocket had come loose and detached. It lacks the ability to collapse smaller like the Osprey, though, so I'd always be working with the full volume pack even when it's not needed. The A60 in particular was beat up - broken frame, holes in several places, etc. Included 2x DCF patches for free (before they were available for purchase) with an order of Ironwire after I damaged my Xmid Pro. I don't really like the internal position of the laptop sleeve on the PAKT. At $150, it's a ridiculously good value pack. The texture is the cheapest type of fleece available, similar to a fleece blanket you’d find for sale at a grocery store or gas stations for $5. from their site: " This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Durston: Outstanding communication, very fair prices and very transparent. The REI associates are pretty candid about the quality of what the store sells. The external fabric is soft but feels like it is durable. Along with Osprey, which another member also suggested (apparently they also have some sort of greater guarantee which might cover normal wear and tear). I sent in an Exos for repairs after it got run over by a shuttle driver. Looks great. e. Sent them a photo of the broken buckles and they sent me new ones in the mail a few weeks later. I also treat them rougher than I normally would for stuff that expensive because of their crazy warranty, but they've all held up amazingly well and I'll definitely be buying them again. Had a very old Atmos once that had rust on the frame Osprey sent me a link to the new model and told me to choose a color, replaced it with the new model. I personally enjoy the material and padding osprey uses on their shoulder and hip belt straps. your jacket warranty is not a logical comparison. Praise osprey for their service and warranty though! Jan 9, 2019 · After a bush rat chewed numerous holes through my Osprey Exos 58 pack while on the South Coast Track recently, I've had the opportunity to test out Osprey's guarantee, which promises rather a lot: "Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. The variables to a warranty service are: Proof of purchase verification. I read the chat log and either Osprey is lying in their guarantee, OP fabricated everything or that representative is full of shit. 87D IN. Attachments, bite valves, etc are interchangeable and very cheap to replace. And if you don't think 44L is enough, cut more stuff out :-) Pros: Extremely comfortable below 30 lbs, ventilation is great, Osprey-grade warranty, and durable enough anyway. I've heard great things about both of these companies bags in terms of durability and warranty. In the last two years I've gone through 2 backpacks and my current one is already fraying/holing/having zippers fall off. Excellent warranty and very good quality. Osprey has the laptop sleeve. Service was prompt and high quality. They might have thought that I did something weird to the backpack to claim the warranty, but I honestly The Trail 25 is about the same price as the new Daylite Plus which, if I liked it, has that Osprey warranty. My only qualm with Osprey is that their every day packs keep getting a little less desirable for me with every new iteration. It feels like it's built like a tank, and with Osprey's warranty I have zero worries that this is a buy it for life item. If we are unable to perform a functional repair on your pack, we will happily replace it. Osprey also has best warranty and came in at lowest price with me paying less than half of the Thule. 426 votes, 77 comments. Hence the warranty. With our All Mighty Guarantee, Osprey will repair any damage or defect for any reason free of charge, whether it was produced in 1974 or yesterday. I went osprey for my first like others have mentioned. The Cotopaxi is more of a rectangle shape and we felt it held the weight closer to our bodies. Osprey. I have the Atmos and love that pack! Two suggestions: DEFINITELY fix your Aura regardless - Osprey's warranty is super solid and it's always great to have it as a backup. The almighty guarantee makes the already durable pack pretty much the only For him, Osprey won hands down. I have several Osprey bags and I love them all. I like the look of the Osprey a bit more and it seems more practical for hikes due to its material, waist strap and additional stretch mesh pocket and better water bottle pockets. And to utilize the warranty you may need to go through support. If they can’t fix it they will replace one for free. just got one a few weeks ago and it's everything I've wanted in a bag. Both are of comparable quality. Osprey's All Mighty Guarantee ensures free repairs or replacements for your pack, covering defects and damages for a lifetime. For me, it was the REI bag. The Gregory might be 'more durable' but Osprey is the standard as far as I'm concerned. They are a great company with unreal customer service! Only cons: Mine is really squeaky when I walk. I have 2 15+ year old Osprey backpacks (an Ariel 60 and an Ariel 75), both had been loved and abused during that time. At $250? It’s been super versatile for my needs, winter trips, summer backpacking, using it to carry my gear on my back during canoe portages. About 5 years ago, I had sent my daughters bag in because the mesh water bottle pocket had split. Osprey Packs warranty policies differ around the globe. ” I got a used one from a friend a few years back. They returned a new backpack when I shipped in my old one. Durability: I took it through a gnarly bushwack and it held up fine. This is where Osprey beats every other brand hands down. Repaired my zippers for free under warranty + free shipping. For this I've narrowed down between TNF Recon and Osprey Nebula. We are both extremely happy with the packs so far (just a couple trips). I've also busted the little plastic clip that attaches to the wireframe underneath the mesh. They make the rugged overnight Hiking Backpacks, which are their bread and butter, but they also lower profile daypacks that are very good for an overnight bag or general backpack. Osprey’s All Mighty Warranty implies that any damaged Osprey backpack regardless of whether it was manufactured/purchased during 1974 or the current day can be repaired or replaced free of cost. Plus that Osprey warranty is bulletproof, I have yet to buy a non-Osprey pack for that reason. Just a marketing gimmick. Need more personal So far, Darn Tough honors the literal meaning of “lifetime warranty. Tips, trip… Osprey backback delamination - covered by warranty? Had this great backpack for just under 2 years and recently noticed a de-lamination inside one of the pockets. 2022 Exos: Pros: I enjoyed the padding and fit a little better. I think in terms of looks and versatility it was a very good choice. I have the same problem after a while with all DWR coatings. I had a Daylight that was breaking down (zipper issues, fabric tearing, straps breaking) - the Osprey warranty worked. I’m imagining it will cost ~$20 to send in, and then they will decide if it qualifies for warranty coverage. Open completely from the top to allow quick refill and discharge of water. It has more wear resistant fabric and better harness system. The Nebula is slightly larger and lighter, so I would probably opt for that option for those reasons -- plus the Osprey warranty, which is great. Even Berghaus who claim unlimited free repairs for the lifetime of the product, then you go on to read the details and find out that's a maximum of 4 years for a bag, and that there are also loads of things they won't cover, pretty much the same as Osprey. I've bought probably 6+ $200 backpacks and just went to put in a lifetime warranty claim. Osprey will repair it even if the cause is abuse/accident. Just had a very disappointing experience with the Osprey Europe warranty. That’s obviously not the same thing and a 3-5 year warranty should take care of the complaint if the quality is comparable to, say, the Osprey and other examples above. Osprey manufactured the backpack, and if they have a lifetime warranty on their products it shouldn’t matter when or where the backpack was purchased, or whether OP is the original owner, and what the method of payment was. My EDC is the larger one from the Quantum series. NOT. Your point about Osprey warranty is a great one, too. 3. Even more fun is that the osprey warranty requires you pay to ship it to them for repairs and that process takes a few weeks, but you can't wait that long because it's your every day backpack, so you do a hack job sewing it back together and bring it to work every day Yes. I’ve loved my pack for the last 2 years, but a strap ripped at the seam a couple weeks ago. ZPacks are more waterproof too, and more customizable. /r/ManyBaggers is for folks who like all things that are bags. Osprey's is way better than REI's. There are plenty of attachments if you need to clip on shoes, a bike light, etc. Mine is in a closet for potential trips where I need a heavier load, so far for 4 years. To have it considered for repair I need to mail it to them for evaluation. I don't plan on doing any other modifications. I originally was looking at the aether series, but I think they're a bit too big/backcountry-ish for what I need. Supply and logistics issues might still apply, though. Became the trail song for the group. It’s a one year satisfaction guarantee. I have an Osprey AG. If we are unable to perform a functional repair Just had a very disappointing experience with the Osprey Europe warranty. 11. James Purdey and Sons does as well if you afford one of their guns covers even damage 130+ years after the gun was made. 6M subscribers in the CampingandHiking community. I managed to get one 40% off. If you care about warranty, avoid Aer Currently I'm mainly interested in the Osprey Exos 58 (love that warranty) or the ULA Circuit. Repair typeis it material failure, mechanical failure or wrongful use. Discussing real life experiences of a warranty is a waste of time for everyone involved. Fjallraven, to my knowledge, has no warranty on their products; I'm sure they'll repair it though for a price. They quickly fixed it when I asked. The thing is super durable and has a good variety of pockets. 00 19. Both fit within my criteria of quality bags at the same exact price point with lifetime warranties, along with various other desirable traits. It's nice when it happens though. If it bothers you maybe taking advantage of the warranty as others have mentioned and finding a bag that you like which does not squeak is your best route. Has a hard back on one side for puncture resistance when laying on the ground and keeps shape. I’ve had many warranty interactions with Osprey with packs that I’ve bought from various places, never had them deny to fix or replace a broken pack. fits the restrictions of a backpack for a "personal item" on an airplane so I can still take a carry on as well B. Osprey figures most people won't care how their pack is holding up after 5-6 years, or at least understand that customers will see urethane coating peeling and think it's normal wear and tear due to the nature of BPing. This is the guarantee from Osprey's website: Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. They won't fix wear and tear or worn zips or whatever and sounds like they consider the lifespan of a pack to be about 5 years. I have three different Osprey bags and they're all really well made, plus Osprey offers repairs for anything that goes wrong with the bag. Worth checking out, especially if you want the Osprey warranty. The cheap budget brand Hi-Point whose warranty covers everything. Osprey also has a lifetime warranty, so if something goes wrong, just take it in to a dealer and it should be fixed at no cost to you. It has had 2 broken zippers and last year I tried to take advantage of the warranty. I'm not an ultralight guy but the waist straps of my Atmos hangs past my knee. I want to get a backpack… Put it in the washing machine. I have used the Osprey warranty, and it is worth it. They were backed up because they were busy making masks for the medical industry, but they eventually just sent me new straps. I would like to cut those to save weight. I have had to use their warranty service on my 32L Kestrel. Osprey is far more popular because they have the better warranty. In the US, you can throw a Osprey down a mountain, watch it fall into a river, take a tumble over a waterfall, toss it into a fire to dry it, and run it over with a truck when it catches on fire, send it in, and they'll fix or replace it. if you're still undecided, I second the osprey talon. Could I apply for lifetime warranty? Get the Osprey. i am coming from a kelty Redwing 44, and the osprey is an improvement in every way. Second rec is if you're still wanting a new pack, I highly recommend the GG Mariposa. Reply I've heard good things about Osprey's warranty but luckily have never had to use it. It has everything I need, isn't too expensive, and has the almighty osprey warranty. If like bags of any kind this sub is for you! If you have lots of backpacks, purses, wallets, etc and are ashamed to admit it this sub is for you! Only advantage Osprey has is the warranty. Osprey will repair any damage or defect for any reason free of charge — whether it was produced in 1974 or yesterday. You took the time to understand the warranty, but you didn't take the time to understand what you were buying. Osprey warranty is unbeatable. Patagonia Ascentionist 35. They have a whole lot of bag-making know-how at Osprey, no doubt. Osprey has positioned the hip belt and the straps a little further back allowing for a better fit for slimmer folks while still allowing the hip belt to cover around your hips. Super clean and you'll get a convenient slash through the thickest part of the material somehow. They couldn't repair it so they gave me a brand new pack for free. It has a very understated, classy, but also techy look. Replaced it with a zip tie since it's faster than waiting for the Osprey warranty. It is also the smallest of the three. Also, it's significantly more expensive, weighs almost a pound more, and lacks extra pockets (no hip belt pockets, wtf!). I like the Osprey warranty, not sure about the daybag with respect to tech protection. This information is from reddit’s own data. The all mighty guarantee is basically the best warranty you could ask for. If I were buying a first pack, that would be it. The company prioritizes repairing when it comes to parts which have minor damages that can be fixed easily, such as buckles, zippers, bite valves, etc. 486 LBS. So this really depends on your price point. Both because Osprey warranty is so good, and also Osprey more likely to fit the bulk of carryon requirements and Ruckpack an inch or three too tall. If you live outside the United States, please visit the International Customer Service page to locate the Osprey Distributor closest to you. Looking for several day hike to thru hike size, probably around 55+ ish liters. You could contact osprey about it and the warranty might cover it, but since your not the original owner they may not cover it. It's replacing the Osprey Farpoint for me (a bit too heavy and bulky) and I'm a big fan. 4-16x scope. All backpack manufacturers, including Patagonia, Osprey and GoRuck have problems with their inside and/or outside coatings flaking, feeling sticky and/or peeling off. The rei worker is completely wrong ospreys exos carries 35 lbs and is there ultralight pack the atmos can do 50 as well. As the title states I am looking for the ultimate Osprey pack that both A. Since the company was sold I have seen no change whatsoever in their dedication to this principle. I've owned 10 or 15 of them over the years, and loved them all! I accidentally caught my first Osprey Simplex on fire during an overnighter, and they repaired it for free under warranty. One is no questions asked replacement, the other is “send it in for assessment and it may have surpassed its useable life, we may or may not give you a discount on a replacement from us off of retail price, also, expect a month or two turn around time. If their support is bad, it makes utilizing the warranty harder and sometimes not possible/viable. They'll get you straight. I had one for over 10 years that I sent in for repair after the inner lining started to degrade. As a die-hard osprey guy, I definitely understand where you're coming from. Hip pockets are big enough to hold lunch (depending on what you bring) and the top part of the pack comes off so you can do a toll top if you wanted to. Aer lifetime warranty is misleading af. No idea if osprey will warranty, but jansport and North face have for me. My kids have been using Osprey backpacks 4+ years as school bags. All the Osprey bags we tried on made us feel like turtles, bulging in a weird way and pulling us backwards. Wondered if any others have experiences with either of these bags that might help me decide, is one clearly better than the other? The Osprey warranty IS great, but don’t expect the warranty to be useful while you’re backpacking. the NF warranty is limited. Apr 6, 2024 · Osprey warranty review: I’m now a customer for life discusses the exceptional experience of a customer who had a positive encounter with Osprey’s warranty service. I tend not to carry huge amounts of weight on the climbs I do, and when there is a big approach or a bivi I am normally happy to trade carrying comfort for performance on the route. Osprey's guarantee is definitely a selling point, but Gregory is making a point of offering a very comparable warranty for repair and defects, and if you can find any Deuter packs where your are shopping I would give them a look as well. Upon requesting a repair after 10 years (perfect cosmetic condition jackets, lightly worn), they said that was over the “lifetime” limit. 1. My Osprey backpacks by comparison are many years old and you can't see any wear and tear on them other than them being dirty. Still like my keb pants but won't be getting another pair. Osprey’s lifetime guarantee reads, “Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. I'm just looking for y'alls opinions on packs you've beat the ever loving shit out of or been really impressed with how they've handled in the field. The Farpoint's laptop compartment is a deal breaker for many people, myself included. super light, top loading but with main compartment access via bottom zipper, great big front mesh pocket, deep water bottle pockets, removable lid, aweaom hip belt and suspension, hip A few years ago Osprey sent EU versions of some packs to my shop - they came with raincovers whereas the US version did not. Even if they won't cover it under warranty they would probably have the most knowledge about how to best fix it. Maybe they changed in recent yrs. They said that it comes from the "frame rubbing on the pack material" and that their team would "coat the frame with spray paint to prevent the squeaking". I gotta second osprey bags. Osprey is based out of my hometown. Comparative. My 2010 Osprey work backpack is now a mountain biking pack after 10 years of using it for work. Read Me: More than ***30%*** of our contributing community access reddit via a 3PA. I've heard the warranty is different overseas. They are also a very ethical company, the last of the major companies to move production out of the US (they had to, or go under). You can always use your own padding on the bottom of the laptop compartment if you are concerned about dropping the bag. utin vcet jimegt enyximnn tolzbr emdtrk siwdt xkndynn cpbrxy wof