Windows hello face this option is currently unavailable fix. Fix Windows Hello Not Working on Windows 11.

Windows hello face this option is currently unavailable fix After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. Oct 11, 2024 · How do I fix Windows Hello face recognition in Windows 11? 1. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . This guide covers how to enable Windows Hello, NOT Windows Hello for Business. The same thing with Windows Hello fingerprint recognition and PIN. 2. Here i May 15, 2024 · Hello,I have recently purchased a DELL Inspiron Laptop 14 where; I was setting up the Lock Screen Settings. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. I tried updating all the drivers but nothing works out. This feature is only available on the selected models equipped with Fingerprint Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. About Windows Hello, you must select the camera or fingerprint reader. The method is very simple and clearly described in the video. Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. However, recently I haven't been able to sign in any other way except for the pin. Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. Use the tricks below and fix Windows Hello on your laptop. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I went to my Windows account and added a new sign in option for Windows Hello. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. To do so, follow the steps below: Step 1. You may get this message while setting up your Windows he May 15, 2024 · So far, nothing I have tried has made any difference. To do that you need to navigate to Settings > Accounts > Sign-in options and enable the toggle under Windows Hello to enable this feature. While doing setup you get the error "this option is currently unavailable. Aug 6, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. 7 Reset Windows Hello. What would be going on? Dec 18, 2023 · In Account settings, click on “Sign-in Options” on the left hand side and on the right hand side, click on “Windows Hello Face“and click on “Remove” to remove the facial data from your computer. Once you get a response, choose "Windows Hello Camera Issue". Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Threats include any threat of violence, or harm to another. Didn't change anything even after restarting. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Try again later'. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Reset the Hello Facial Recognition Settings. But somehow, after few updates later, I can't use windows hello to sign in. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. All it takes is to: Navigate to Windows Hello in the Settings app. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Feb 1, 2020 · I did that and the network issue got fixed. Under Windows Hello Face, check if it says "This option is currently unavailable" or if it prompts you to set it up again. I had mine set to Enabled. 5) Reboot after the installation is complete. Access Account settings; Then, click on Sign-in options in the right side of the window. In Get Help type "Windows Hello Face Camera is not working", press Enter. Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. " below that. and nothing I do works. Accounts: Click on Accounts and then Sign-in options. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. Hence, apply the following steps to resolve it quickly on your PC. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Any advice would be very much appreciated. Sep 10, 2020 · 9. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. " Oct 27, 2022 · Windows Hello is a great way to protect your system from hackers who use brute force attacks to gain the system access and therefore you must enable Windows Hello in Windows 10 Settings. Read it at https://www. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Apr 16, 2024 · Try again later". Go to Settings > Accounts > Sign-in options. reset computer. What can I do if Windows Hello is not available on domain? 1. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. When I upgraded to a new laptop I thought it would change but i'm having the same problem. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Windows Hello requires a webcam with IR (infrared) capabilities. But now windows hello does not work. kapilarya. Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Under "Windows Hello PIN", click on "I forgot my PIN". Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected Aug 24, 2021 · Something went wrong. I also have the "Facial Recognition (Windows Hello) installed in my Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. nothing is working. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Country/Region: United States loader Nov 27, 2024 · Hello, this is Emily. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. 2. When I click it, it also says "Something went wrong, try again later". Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. Aug 17, 2019 · Click on Facial Features and right-click on Configure enhanced anti-spoofing option. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Click on "Accounts" and then click on "Sign-in options". " Underneath there is an exclamation mark with "something went wrong. Try using the Registry editor, follow the steps below:. Uninstall and re-install Biometric Devices. User your work or school account. This isn’t just a Windows 11 issue, by the way. Update drivers If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Type regedit and Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. I just didn't hop on the forum right off the get go and ask for help here. msc and click OK. update Biometric Devices in Device Manager. please help me to figure this out. Dec 11, 2024 · Conclusion. Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. Open the Run dialog box by pressing the Windows key and the R key together. Option 2: Restart Biometric Services. com/windows-hello-not-working-in-wi Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Remove Dell Data Protection May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. I have this since I bought this laptop 5 months ago. Reply reply Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. i need to use a usb fingerprint scanner. "help to to slove this problem . Tutorial to fix the issue of windows 10 hello face. "We couldn't find a camera compatible with Windows Hello Face. Lock the screen and Entered the PIN and received the below message . Whats funny is on a Windows 10 box i was able to setup just fine but I Every single Windows Hello option shows as "currently unavailable. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Please help Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Usually, this problem is caused by a corruption in the Windows Hello settings. I get two messages:1. com/fix-facial-recognition-not-workin We Couldn't find a Camera Compatible with Windows Hello Face | This Option is Currently Unavailable. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. It states, 'This option currently unavailable' and along with 'Something went wrong. You can do this by following these steps: Open the Settings app on the affected device. Click on the Windows Icon type "Get Help" and click on it. I have read, and done just about every step that has been suggested and none of them has fixed the problem. uninstalled. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. Reboot your computer and check to see if Windows Hello Face can work successfully now. Jun 10, 2024 · Windows Hello Face. Nov 7, 2024 · Check if Windows Hello Face is in the list under Installed features. Try again later. com To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". See if the camera will be reset and would now work. 🍳 Fol Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? Before we try to fix it: Make sure that your Windows 10 is up to date. I tried all different things suggested on this forum without any success. If the issue persists, resetting the Windows Hello settings might help: Open Settings: Go to the Start menu and select Settings. The last Windows Hello option is the pin, which works. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Uninstalled and reinstalled Windows Hello Face. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. These biometric markers allow you to sign into But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Aug 21, 2024 · These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Run Windows Hello troubleshooter 3. Jul 6, 2024 · If you see a Windows Hello isn't available on this device message here on your Windows 11/10 PC, here are a few things you need to take a look at. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Once you open Run dialog box, insert services. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Now none of the options are available. Reinstall the biometric driver. Tick the box near it and then click Install. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. Then open Explorer and navigate to the following path. Dec 26, 2020 · 2. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. I have gone to the Lenovo site to install drivers to try and get everything updated. See fixes here for Windows Hello Face Recognition: It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. 3-Go to Troubleshoot. Windows Hello Face is a service that needs to be installed in order for the feature to work. Right-click on it, and then select “ Start” from the list that appears. I haven't been able to find anything that makes it work. reinstalled. we couldn't find a camera com Aug 13, 2021 · This option is currently unavailable - click to learn to more. Add a registry entry. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. 8 Check for Conflicting Software Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. The problem has been resolved. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Some cameras come with a privacy shutter or cover that could obstruct the lens. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Oct 4, 2023 · Visit this page on how to Setup Windows Hello for Business because the instructions are too lengthy to fit in one article. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Check if the Windows Hello option is now working. " The Windows Hello Face works, but it just doesn't recognise me. Feel free to let us know the solution that helped you solve this problem in the comments below. 1. Try again later". When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Dec 6, 2024 · i donot have windows hello driver for hp elitebook 840 g6. Oct 29, 2020 · 2. Checked the TPM hasn't been disabled Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. Let’s start with the most obvious solution, which sometimes does the trick just fine. I removed a driver Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Device Home Page - References and Resources – Learn about your Device - Solve Problems Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. This video will show you how to fix Windows Hello not working in Windows 11. hows. Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Link: http May 31, 2021 · Search for Windows Hello Face and install the feature on your machine. Jun 19, 2021 · Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? Jul 11, 2023 · Fix 3. its showing "this option is currently unavailable. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Apr 15, 2024 · In the same vein, if you are facing other issues like Windows Hello Face: this option is currently unavailable, check our dedicated guide to fix it. If your webcam does not have IR hardware, then it cannot support Windows Hello. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. . Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. In this video, we are going to learn how to fix Windows Hello not working on Windows 11. If the Windows Hello system files got corrupted, that could explain why the system says your camera is incompatible with Windows Hello Face. how can i install it. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. Reboot your PC. Read detailed guide at https://www. If the Face Recognition (Windows Hello) option is listed, your device is compatible. The Fingerprint sensor has been integrated with Power key on some ASUS laptops. On the Services console, scroll and right-click Windows Biometric Service. 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. Select the option you want to use to sign in. tech/2023/06/how-to-fix-facial-recog Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Remove Facial recognition feature Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. (If it’s already installed, then you don’t do anything) Scroll down the list and find Windows Hello Face. For more information on how to do this, please refer to Windows Hello (biometrics): Sign in with Fingerprint scanner. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. 3. Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Sep 2, 2020 · 1. Press Windows key + R key together from the keyboard. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing The options to improve recognition and to remove this sign-in option are greyed out. If it isn’t, click Add a feature. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. please help thx Jan 15, 2023 · uninstall and re-install Windows Hello app. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. I look forward to helping you. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". ” So how to resolve it successfully? Here this article will give you some useful ways. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Go to Apps. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. This option is currently unavailable - click to learn more. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Right-click on the Start icon and choose Run. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Feb 19, 2024 · Before you begin, please make sure you have set up Windows Hello on your device and set up the Fingerprint recognition properly. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. Checking for Obstructions. Disconnect from Work or School Account. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. Oct 29, 2023 · Microsoft face authentication in Windows 10/11 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes. You may Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. This feature is only available on the selected models equipped with Fingerprint This video will show how to fix Windows Hello Face login not working in Windows 11/10. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. NOTE: The options given by "Get Help" may vary. If you are using a Surface with a detachable keyboard and the fingerprint reader on your Surface Type Cover isn’t working, detach the keyboard and then reattach it, and try using it again. (I wonder what currently means?_) Oct 6, 2024 · Select Windows biometric services from the left column. Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. In Windows, search for and open Sign-in options. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Select Start > Settings > Windows Update > Check for updates. 3 Ways to Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Thank you for your persistence In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Mar 4, 2025 · It sounds like the Windows update might have affected the IR sensor or Windows Hello settings. On the Accounts window, select Windows Hello Fingerprint, and Feb 25, 2025 · Windows Hello Sign-in Options Not Working. This is an optional feature so there’s a chance it isn’t installed. It says (this option is currently unavailable). Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. " See full list on windowsreport. Regards. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Dec 11, 2019 · Windows Hello is a more secure way of logging into your Windows 10 device without struggling to remember your password. Open the Settings app (Win+I keyboard shortcut). Go through the list of installed features and see if Windows Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. If you face the same error, read the instructions below to fix the problem. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jan 10, 2024 · Hi @Ritesh Sharma, This issue can occur when the device is not able to communicate with the on-premises Active Directory Domain Services (AD DS) to verify the user's PIN. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Click Optional Features. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. If your computer supports facial recognition but you are experiencing issues, proceed to the next step. But as long as it's not configured it should be ok. Back to Table of Contents . " Mar 22, 2020 · Hi Dan. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. If you encounter the same issue, you can try them to solve your problem. Windows Hello face recognition is a cool feature in May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Hello, I have sent PIN in Windows Hello. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Press Win + I keys to open the Settings app, and then click on the Sign-in options button in the Account section Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. I know it. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. How do I resolve this issue? Thank you for any solutions. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. But issue persists, What do you think could be the issue. windows 11 version 23h2. It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. 4. Select Edit and disable the Configure enhanced anti-spoofing feature. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Now I cannot even enable it again. To improve recognition, select Start > Settings > Accounts > Sign-in options > Windows Hello Face, and then select Improve recognition. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. -Configure Windows Hello. The futuristic login technology uses biometric authentication that’s faster, more secure and easier to access your computer using fingerprint or facial recognition, with enterprise-grade security to boot. After this, check to see if you can set up Windows Hello Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. If Windows Hello is not available, you will see a message: Windows Hello Face. But above message "this option is temporarily unavailable windows hello" appears. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Then delete the folder named NGC. Fix Windows Hello Not Working on Windows 11. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Sign in with fingerprint scanner. -Select remove to remove the face scan or fingerprint reader. In the Settings window, select Accounts from the left pane. This options is currently unavailable - click to learn more . Here are some steps to troubleshoot and fix the issue: Check Windows Hello Settings. If you are unable to use Windows Hello features like facial and fing Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Go to Start > Settings > Accounts > Sign-in options. Oct 26, 2021 · This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. Apr 4, 2023 · When you use Windows Hello to sign in to your device, you may be prompted with the error: "Windows Hello Fingerprint This Option Is Currently Unavailable. The camera is working. I’m sorry that you are experiencing this issue. Choose "Windows Hello Face recognition setup not working" if you are given this option. Select Windows Hello Face and click on Remove. Install Windows Hello Face. You may need to reregister your Hello options if needed. We couldn't find a camera compatible with Windows Hello Face. Things I have tried and failed: Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches. Scan Your System Files for Errors. Remove Windows Hello: Remove any existing facial recognition settings and then try to set it up again. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Any ideas on how to resolve this? I cleared the TPM but no luck. Someting went wrong. My Windows specs are: Edition: Windows 11 Home May 23, 2023 · Re-register Your Fingerprints. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. xfxfs cpynnn sdkl xhqms pyrkwrb fmsnvxb xhl zyiar qqq jtakkxcpp lbbi docsu cdqa xorpiuh kpzjb \